Social Media Policy

Elections BC uses social media to share non-partisan news and information about electoral processes and events in British Columbia. We also use social media to engage with voters and other stakeholders, and to ensure an accessible and inclusive democratic process in B.C.

Accounts

We update and monitor our social media accounts from 8:30 a.m. to 4:30 p.m. Pacific time, Monday to Friday. In some cases we may respond to inquiries outside of these hours, and monitoring hours are extended during elections and other peak periods.

We follow accounts on Twitter that are relevant to our business. Follows do not imply endorsements of any kind.

Content

Through our accounts we aim to keep British Columbians informed about the electoral process in B.C. and the activities of our office. We post media advisories, voter registration information and information about the events we administer.

We retweet content from other accounts that we think our followers might find interesting. Retweets do not imply endorsements of any kind.

As a non-partisan Office of the Legislature, we don’t respond to questions or posts that are outside of our mandate or that take a stance on political issues or matters of public policy. We do moderate our social media accounts and may remove comments that are inappropriate, abusive or partisan, including comments about political issues associated with a party or candidate. Our goal is to make our accounts inclusive and non-partisan sources of information about electoral processes in B.C.

Messages

We actively monitor our social media accounts and aim to respond to questions and messages which may require a response during our monitoring hours.

Complaints

Elections BC does not accept formal complaints via social media.

If you would like to file a formal complaint with our office, please submit it by mail or email to the contact information below:

Mail: PO Box 9275 Stn Prov Govt, Victoria BC, V8W 9J6
Email: electionsbc@elections.bc.ca

If the complaint is regarding a potential contravention of the Election Act, Local Elections Campaign Financing Act or Recall and Initiative Act, see our How to Make a Complaint page.

Questions/Comments

Our social media accounts are managed by Communications staff at Elections BC. If you have questions or comments about this policy or Elections BC’s use of social media, reach out to us through one of our accounts or contact us via phone or email.

Phone: 1-800-661-8683
Email: communications@elections.bc.ca