Elections BC to conduct a voters list quality study

Elections BC is conducting a study to assess the quality of the voters list. A high quality voters list ensures that voters receive important voting information during an election, such as a Where to Vote card, and makes the voting process faster on election day.

The study involves contacting 6,000 registered voters by email, phone or mail from May 14 to June 18, 2021. The results will be available by August, 2021. BC Stats, the province’s statistical agency, is conducting the study on behalf of Elections BC.

Through the study, participants will be asked to verify or provide their name, current home and mailing address, and their date of birth. Personal information provided through the study is protected under the Election Act, the Freedom of Information and Protection of Privacy Act, and the Statistics Act, and is not shared or used for any purpose other than to improve the provincial and federal voters lists.

Voter participation in the study is very important, as it will help us measure and improve the quality of the list. If you are contacted, we appreciate your participation!

Questions and answers

Question Answer
How is my response going to be used?

The information provided through your response will be used to measure and improve the quality of the provincial voters list.

The information may be shared with Elections Canada but will not be shared or used for any purpose other than to improve the federal and provincial voters lists.

What is the provincial voters list?

The provincial voters list is a list of British Columbians who are qualified and registered to vote. It contains basic information about each voter – name, address and date of birth. The information on the provincial voters list is used for provincial elections, by-elections and referendums. It may also be used to help produce voters lists for federal and municipal elections, as permitted by British Columbia’s Election Act and other provincial and federal statutes.

Where did you get my information?

A random sample of voters was selected from the Provincial Voters List for this study. The list contains information (name, address and date of birth) supplied by provincial and federal data sources between elections and by voters themselves during:

  • enumerations;
  • provincial, federal and municipal elections or by-elections;
  • referendums; and
  • direct contact with Elections BC.

Elections BC has signed agreements with data suppliers, including the Insurance Corporation of B.C. and the B.C. Vital Statistics Agency. The voters list is also updated using Elections Canada’s National Register of Electors.

Elections Canada has signed agreements with data suppliers, including the Canada Revenue Agency, Citizenship and Immigration Canada, provincial and territorial registrars of motor vehicles and vital statistics, and provincial electoral agencies with permanent voters lists.

Why would I take part in this study?

Only a limited number of people will be involved in the study, so your participation is extremely important to ensure that the quality of the voters list can be accurately assessed. The results of the study will be used to assess the currency of the provincial voters list, which is used at every provincial election.

How will my answers be kept confidential?

All answers and participation information are confidential.

No individual answers will be published.

The privacy of all information in the provincial voters list is protected by British Columbia’s Election Act, Freedom of Information and Protection of Privacy Act, and section 9 of the Statistics Act. Improper use of the information is an offence.

How does a mailing address differ from a home (residential) address?

Your mailing address is the one you commonly use to receive mail, and may include a PO box number, rural route or other specific mailing information. Elections BC needs this address to mail you information such as a Where To Vote card during elections.

Your home (residential) address is the one used to indicate your residence, and usually consists of a building number, street name and community name.

These addresses may be the same.

Who is phoning?

Elections BC has commissioned BC Stats to conduct the quality study.

CCI Research has been hired by BC Stats to conduct the telephone and online surveys.

How can I ensure the legitimacy of the study?

You can:

  • call a voter registration representative of Elections BC at 1-800-661-8683 or TTY: 1-888-456-5448; or
  • send an email to
What do you mean by “Street Direction”?

“Street Direction” refers to the directional value defined within an address. Only some addresses have a directional defined, for example:

  • E 1st Ave, Vancouver
  • 3rd St W, North Vancouver